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Customer experience management
Results: 8103

#	Item
671	Automotive Spinning the Wheel Online Online Transformation in the Automobile Industry Content Add to Reading List Source URL: www.adlittle.com Language: English - Date: 2014-01-27 01:48:51 Electronic commerce Customer experience Online shopping Customer relationship management Customer service Marketing Customer experience management Business
672	IBM GLobal business services Executive Summary Strategy and Transformation IBM Institute for Business Value Add to Reading List Source URL: www-935.ibm.com Language: English - Date: 2011-04-21 10:31:04 Strategic management Customer experience management Business models IBM Business model innovation Operating model Value proposition Supply chain Business model Business Marketing Management
673	Perspective Vanessa Wallace Peter Burns Fiona Smith Therese Fritzson Add to Reading List Source URL: www.strategyand.pwc.com Language: English - Date: 2010-02-04 15:32:00 Strategic management Customer experience management Consumer behaviour Customer advocacy Customer retention Customer profitability Customer relationship management Customer value proposition Customer satisfaction Business Marketing Management
674	1. VALUE MAP Place the values on the map using the circles of influence. 6. INCENTIVES & KPIíS Add to Reading List Source URL: www.designthinkersacademy.com Language: English - Date: 2014-02-22 07:04:31 Strategic management Brand management Customer experience management Touchpoint Value proposition Co-creation Brand Stakeholder Business model Marketing Business Management
675	Customer service standards These customer service standards tell you what you can expect when dealing with any member of our staff. The standards apply to all the services we provide. Add to Reading List Source URL: www.leics.gov.uk Language: English - Date: 2014-04-16 10:41:35 Customer experience management Customer service Quality management
676	Good Ol’ Paper Metrics Tracker Currently Goals Site Traffic Add to Reading List Source URL: s3.amazonaws.com Language: English - Date: 2015-02-20 10:48:21 World Wide Web Customer experience management Brand management Touchpoint Bounce rate Subscription business model LinkedIn Marketing Internet marketing Business
677	Case Study: Informed decisions Voice of customer informs strategy The Leisure and Tourism department at Kings Lynn & West Norfolk Council used website feedback to change the strategy on the promotion of the Bodyworks Fac Add to Reading List Source URL: www.govmetric.com Language: English - Date: 2010-09-30 08:32:30 Management Product management Voice of the customer Customer Chief customer officer Marketing Business Customer experience management
678	CRM Select Smart Applying Lessons Learned in CRM Projects The road to implementing customer relationship management systems is fraught with risk and littered with failure. Paradoxically, reams have been written by indust Add to Reading List Source URL: www.crmsoftware360.com Language: English - Date: 2007-09-04 21:39:06 Customer experience management Cloud applications Customer relationship management Electronic commerce Microsoft Dynamics CRM Web applications Microsoft Dynamics Salesforce.com Customer experience Marketing Business Information technology management
679	PLACING A WORK ORDER ONLINE: http://helm.longwood.edu/fmax/ The login screen should look like this: Enter your LancerNet User Name and Password (an example of a username is usercs). Then click Login. Add to Reading List Source URL: www.longwood.edu Language: English - Date: 2012-08-13 14:56:23 Customer experience management Customer service
680	Case Study Retailer Deploys Tablets to Drive Customer Experience and Sales Productivity IT Infrastructure Add to Reading List Source URL: www.pomeroy.com Language: English - Date: 2014-03-18 10:25:55 Computing Payment systems IPad ITunes Multi-touch Mobile device management Smartphone Online shopping Point of sale Electronic commerce Technology Business

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